{"id":126665,"date":"2019-08-14T14:52:55","date_gmt":"2019-08-14T13:52:55","guid":{"rendered":"https:\/\/moodmedia.com\/franciscan-health-alliance\/"},"modified":"2024-10-29T18:49:14","modified_gmt":"2024-10-29T18:49:14","slug":"franciscan-health-alliance","status":"publish","type":"page","link":"https:\/\/moodmedia.com\/au\/case-studies\/franciscan-health-alliance\/","title":{"rendered":"Franciscan Health Alliance"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.27.0&#8243; background_image=&#8221;https:\/\/moodmedia.com\/wp-content\/uploads\/2019\/08\/franciscan.jpg&#8221; parallax=&#8221;on&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; use_background_color_gradient=&#8221;on&#8221; background_color_gradient_stops=&#8221;rgba(0,0,0,0.55) 0%|rgba(255,255,255,0) 100%&#8221; background_color_gradient_direction=&#8221;90deg&#8221; background_color_gradient_overlays_image=&#8221;on&#8221; background_blend=&#8221;multiply&#8221; sticky_enabled=&#8221;0&#8243;][et_pb_row column_structure=&#8221;3_5,2_5&#8243; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;3_5&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.27.0&#8243; text_font=&#8221;||||||||&#8221; background_layout=&#8221;dark&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<h1 class=\"new-hero bold\">Franciscan Health Alliance<br \/><span class=\"medium\"  style=\"color:#ddd;\">Case Study<\/span><\/h1>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;2_5&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.27.0&#8243; text_font=&#8221;||||||||&#8221; background_layout=&#8221;dark&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<p class=\"intro2\">\u201cOur hospital has used Mood\u2019s services for more than 20 years, and we couldn\u2019t imagine using anyone other than Mood for our messaging needs.\u201d<\/p>\n<p>\u2013 Mara Hoberty<br \/>\nMarketing Coordinator<br \/>\nFranciscan Health \u2013 Indianapolis, Mooresville &#038; Carmel[\/et_pb_text][et_pb_button button_url=&#8221;https:\/\/moodmedia.com\/wp-content\/uploads\/2019\/09\/Franciscan-Health-Case-Study-One-Sheet.pdf&#8221; url_new_window=&#8221;on&#8221; button_text=&#8221;Download Case Study&#8221; button_alignment=&#8221;left&#8221; admin_label=&#8221;Mood Contact Button&#8221; _builder_version=&#8221;4.16&#8243; custom_button=&#8221;on&#8221; button_text_color=&#8221;#ffffff&#8221; button_bg_color=&#8221;#cd102f&#8221; button_border_color=&#8221;#cd102f&#8221; button_icon=&#8221;&#x3d;||divi||400&#8243; button_icon_color=&#8221;#cd102f&#8221; background_layout=&#8221;dark&#8221; button_text_color_hover=&#8221;#cd102f&#8221; button_border_color_hover=&#8221;#ffffff&#8221; button_letter_spacing_hover=&#8221;0&#8243; button_bg_color_hover=&#8221;#ffffff&#8221; saved_tabs=&#8221;all&#8221; global_colors_info=&#8221;{}&#8221; button_text_size__hover_enabled=&#8221;off&#8221; button_one_text_size__hover_enabled=&#8221;off&#8221; button_two_text_size__hover_enabled=&#8221;off&#8221; button_text_color__hover_enabled=&#8221;on&#8221; button_text_color__hover=&#8221;#cd102f&#8221; button_one_text_color__hover_enabled=&#8221;off&#8221; button_two_text_color__hover_enabled=&#8221;off&#8221; button_border_width__hover_enabled=&#8221;off&#8221; button_one_border_width__hover_enabled=&#8221;off&#8221; button_two_border_width__hover_enabled=&#8221;off&#8221; button_border_color__hover_enabled=&#8221;on&#8221; button_border_color__hover=&#8221;#ffffff&#8221; button_one_border_color__hover_enabled=&#8221;off&#8221; button_two_border_color__hover_enabled=&#8221;off&#8221; button_border_radius__hover_enabled=&#8221;off&#8221; button_one_border_radius__hover_enabled=&#8221;off&#8221; button_two_border_radius__hover_enabled=&#8221;off&#8221; button_letter_spacing__hover_enabled=&#8221;on&#8221; button_letter_spacing__hover=&#8221;0&#8243; button_one_letter_spacing__hover_enabled=&#8221;off&#8221; button_two_letter_spacing__hover_enabled=&#8221;off&#8221; button_bg_color__hover_enabled=&#8221;on&#8221; button_bg_color__hover=&#8221;#ffffff&#8221; button_one_bg_color__hover_enabled=&#8221;off&#8221; button_two_bg_color__hover_enabled=&#8221;off&#8221;][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_row column_structure=&#8221;1_2,1_2&#8243; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.27.0&#8243; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<h2>About <span style=\"color:#5bc4ba;\" class=\"bold\">Franciscan Health Alliance<\/span><\/h2>\n<p class=\"intro\">Since 1974, Franciscan Health Alliance has been a leading healthcare provider throughout Indiana, Illinois and Michigan. Over the years they\u2019ve received a number of accolades and recognition for their excellence in healthcare, including Centers of Excellence designations and five-star quality awards.<\/p>\n<p> Franciscan\u2019s unwavering commitment to compassion, wellness and the welfare of the communities they serve shines through in their efforts to provide a tremendous patient experience. And for more than 20 years they\u2019ve relied on Mood to help bring that same great level of care to their callers with On-Hold Music &#038; Messaging services. <\/p>\n<p> [\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.27.0&#8243; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<h2>The <span style=\"color:#5bc4ba;\" class=\"bold\">Support<\/span><\/h2>\n<p>Franciscan Health is highly attuned to the needs of their patients, and from the comforting and trustworthy tones of their selected voice talents to the informative and helpful content of their messages, their On-Hold strategy effectively reflects their patient-first approach. <\/p>\n<p>To help execute this strategy, Mood assigned a dedicated Voice Consultant to Franciscan Health who serves as a single point-of-contact for all of their Voice needs. This individual coordinates between the client and Mood\u2019s team of professional copywriters and voice talents, ensuring that all message productions precisely fulfill Franciscan\u2019s requests. Additionally, the consultant assists in scheduling messages, processes new production orders and sends reminders when it\u2019s time to update messages. [\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.16&#8243; background_image=&#8221;https:\/\/moodmedia.com\/wp-content\/uploads\/2019\/05\/2018voicetalent.jpg&#8221; parallax=&#8221;on&#8221; parallax_method=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row column_structure=&#8221;1_2,1_2&#8243; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.27.0&#8243; text_font=&#8221;||||||||&#8221; background_layout=&#8221;dark&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<h2 class=\"bold\">The Solution<\/h2>\n<p class=\"intro2\">Franciscan\u2019s On-Hold Messaging solution includes a variety of informative and educational content, such as health tips, information on new doctors and upcoming events. Messaging is updated regularly and is designed to be relevant for different times of the year as well. For example, Fall messaging features flu shot information, while Summer messaging provides tips on proper hydration and fireworks safety. <\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.27.0&#8243; text_font=&#8221;||||||||&#8221; background_layout=&#8221;dark&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]Instrumental music is integrated with On-Hold Messaging as well, ranging from soothing styles such as Piano, Soft Jazz and Classical Guitar. Franciscan was also able to leverage Mood\u2019s diverse pool of voice talent and handpick two professionals \u2013 one male and one female \u2013 who truly express a sound that appeals to their primarily middle-aged and senior clientele. <\/p>\n<p>Additionally, thanks to Mood\u2019s Voice Design online portal, Franciscan Health can build and approve scripts, request changes, submit production orders, track order status and access past productions \u2013 all with a few simple clicks. [\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.16&#8243; background_image=&#8221;https:\/\/moodmedia.com\/wp-content\/uploads\/2019\/06\/speakerdark.jpg&#8221; parallax=&#8221;on&#8221; parallax_method=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row column_structure=&#8221;2_5,3_5&#8243; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;2_5&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.27.0&#8243; text_font=&#8221;||||||||&#8221; background_layout=&#8221;dark&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<h2>The <span style=\"color:#5bc4ba;\" class=\"bold\">Results<\/span><\/h2>\n<p>Not only does Franciscan Health Alliance love the high quality of their On-Hold Music &#038; Messaging, but they\u2019re always highly satisfied with the consistently fast, friendly and reliable service they receive from their dedicated Voice Consultant. They\u2019re able to keep messaging current and relevant at all times, and they appreciate knowing that their account is in the hands of someone who understands their unique messaging needs.[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;3_5&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; text_font=&#8221;||||||||&#8221; background_layout=&#8221;dark&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p class=\"intro bold\">\u201cHere at Franciscan Health, we put a lot of thought into our on-hold messaging strategy, but Mood makes it so easy to execute. I have a dedicated Voice Consultant who understands the specific needs of our account, and she\u2019s always incredibly responsive and ready to help at any time.  They also have a wide range of voice talents for us to choose from, and we were able to find voices that really appeal to our patients.<\/p>\n<p class=\"intro bold\">We like to take a bit more of a hands-on approach with our messaging, and using Mood\u2019s Voice Design online portal for approving and scheduling message content makes our monthly placement cycle very easy. Our hospital has used Mood\u2019s services for more than 20 years, and we couldn\u2019t imagine using anyone other than Mood for our messaging needs.\u201d<\/p>\n<p>\u2013\u00a0Mara Hoberty<br \/>\nMarketing Coordinator Franciscan Health Indianapolis, Mooresville &#038; Carmel[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;Case Study Contact&#8221; module_id=&#8221;contact&#8221; _builder_version=&#8221;4.16&#8243; background_color=&#8221;#232323&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; text_font=&#8221;||||||||&#8221; text_orientation=&#8221;center&#8221; background_layout=&#8221;dark&#8221; custom_margin=&#8221;||||false|false&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2 class=\"bold\">ELEVATE THE CUSTOMER EXPERIENCE<\/h2>\n<p class=\"intro\">Elevate the experience and get the peace of mind you deserve with Mood. Contact us today to learn more.<\/p>\n<p>[\/et_pb_text][et_pb_text admin_label=&#8221;Short Contact Form (dark background)&#8221; _builder_version=&#8221;4.15.1&#8243; _module_preset=&#8221;default&#8221; background_layout=&#8221;dark&#8221; global_module=&#8221;40487&#8243; global_colors_info=&#8221;{}&#8221;]<\/p>\n<script type=\"text\/javascript\">\n\/* <![CDATA[ *\/\nvar gform;gform||(document.addEventListener(\"gform_main_scripts_loaded\",function(){gform.scriptsLoaded=!0}),document.addEventListener(\"gform\/theme\/scripts_loaded\",function(){gform.themeScriptsLoaded=!0}),window.addEventListener(\"DOMContentLoaded\",function(){gform.domLoaded=!0}),gform={domLoaded:!1,scriptsLoaded:!1,themeScriptsLoaded:!1,isFormEditor:()=>\"function\"==typeof InitializeEditor,callIfLoaded:function(o){return!(!gform.domLoaded||!gform.scriptsLoaded||!gform.themeScriptsLoaded&&!gform.isFormEditor()||(gform.isFormEditor()&&console.warn(\"The use of gform.initializeOnLoaded() is deprecated in the form editor context and will be removed in Gravity Forms 3.1.\"),o(),0))},initializeOnLoaded:function(o){gform.callIfLoaded(o)||(document.addEventListener(\"gform_main_scripts_loaded\",()=>{gform.scriptsLoaded=!0,gform.callIfLoaded(o)}),document.addEventListener(\"gform\/theme\/scripts_loaded\",()=>{gform.themeScriptsLoaded=!0,gform.callIfLoaded(o)}),window.addEventListener(\"DOMContentLoaded\",()=>{gform.domLoaded=!0,gform.callIfLoaded(o)}))},hooks:{action:{},filter:{}},addAction:function(o,r,e,t){gform.addHook(\"action\",o,r,e,t)},addFilter:function(o,r,e,t){gform.addHook(\"filter\",o,r,e,t)},doAction:function(o){gform.doHook(\"action\",o,arguments)},applyFilters:function(o){return gform.doHook(\"filter\",o,arguments)},removeAction:function(o,r){gform.removeHook(\"action\",o,r)},removeFilter:function(o,r,e){gform.removeHook(\"filter\",o,r,e)},addHook:function(o,r,e,t,n){null==gform.hooks[o][r]&&(gform.hooks[o][r]=[]);var d=gform.hooks[o][r];null==n&&(n=r+\"_\"+d.length),gform.hooks[o][r].push({tag:n,callable:e,priority:t=null==t?10:t})},doHook:function(r,o,e){var t;if(e=Array.prototype.slice.call(e,1),null!=gform.hooks[r][o]&&((o=gform.hooks[r][o]).sort(function(o,r){return o.priority-r.priority}),o.forEach(function(o){\"function\"!=typeof(t=o.callable)&&(t=window[t]),\"action\"==r?t.apply(null,e):e[0]=t.apply(null,e)})),\"filter\"==r)return e[0]},removeHook:function(o,r,t,n){var e;null!=gform.hooks[o][r]&&(e=(e=gform.hooks[o][r]).filter(function(o,r,e){return!!(null!=n&&n!=o.tag||null!=t&&t!=o.priority)}),gform.hooks[o][r]=e)}});\n\/* ]]> *\/\n<\/script>\n\n                <div class='gf_browser_gecko gform_wrapper gravity-theme gform-theme--no-framework' data-form-theme='gravity-theme' data-form-index='0' id='gform_wrapper_3' >\n                        <div class='gform_heading'>\n\t\t\t\t\t\t\t<p class='gform_required_legend'>&quot;<span class=\"gfield_required gfield_required_asterisk\">*<\/span>&quot; indicates required fields<\/p>\n                        <\/div><form method='post' enctype='multipart\/form-data'  id='gform_3'  action='\/au\/wp-json\/wp\/v2\/pages\/126665' data-formid='3' novalidate>\n                        <div class='gform-body gform_body'><div id='gform_fields_3' class='gform_fields top_label form_sublabel_below description_below validation_below'><div id=\"field_3_41\" class=\"gfield gfield--type-honeypot gform_validation_container field_sublabel_below gfield--has-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_3_41'>Facebook<\/label><div class='ginput_container'><input name='input_41' id='input_3_41' type='text' value='' autocomplete='new-password'\/><\/div><div class='gfield_description' id='gfield_description_3_41'>This field is for validation purposes and should be left unchanged.<\/div><\/div><fieldset id=\"field_3_1\" class=\"gfield gfield--type-name gfield--input-type-name gfield_contains_required field_sublabel_hidden_label gfield--no-description field_description_below hidden_label field_validation_below gfield_visibility_visible\"  ><legend class='gfield_label gform-field-label gfield_label_before_complex' >Name<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/legend><div class='ginput_complex ginput_container ginput_container--name no_prefix has_first_name no_middle_name has_last_name no_suffix gf_name_has_2 ginput_container_name gform-grid-row' id='input_3_1'>\n                            \n                            <span id='input_3_1_3_container' class='name_first gform-grid-col gform-grid-col--size-auto' >\n                                                    <input type='text' name='input_1.3' id='input_3_1_3' value=''   aria-required='true'   placeholder='First Name'  \/>\n                                                    <label for='input_3_1_3' class='gform-field-label gform-field-label--type-sub hidden_sub_label screen-reader-text'>First Name<\/label>\n                                                <\/span>\n                            \n                            <span id='input_3_1_6_container' class='name_last gform-grid-col gform-grid-col--size-auto' >\n                                                    <input type='text' name='input_1.6' id='input_3_1_6' value=''   aria-required='true'   placeholder='Last Name'  \/>\n                                                    <label for='input_3_1_6' class='gform-field-label gform-field-label--type-sub hidden_sub_label screen-reader-text'>Last Name<\/label>\n                                                <\/span>\n                            \n                        <\/div><\/fieldset><div id=\"field_3_2\" class=\"gfield gfield--type-email gfield--input-type-email gfield--width-half gfield_contains_required field_sublabel_below gfield--no-description field_description_below hidden_label field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_3_2'>Email<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_email'>\n                            <input name='input_2' id='input_3_2' type='email' value='' class='large'   placeholder='Email' aria-required=\"true\" aria-invalid=\"false\"  \/>\n                        <\/div><\/div><div id=\"field_3_4\" class=\"gfield gfield--type-phone gfield--input-type-phone gfield--width-half gfield_contains_required field_sublabel_below gfield--no-description field_description_below hidden_label field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_3_4'>Phone<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_phone'><input name='input_4' id='input_3_4' type='tel' value='' class='large'  placeholder='Phone' aria-required=\"true\" aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_3_3\" class=\"gfield gfield--type-text gfield--input-type-text gfield--width-half gfield_contains_required field_sublabel_below gfield--no-description field_description_below hidden_label field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_3_3'>Company Name<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_text'><input name='input_3' id='input_3_3' type='text' value='' class='large'    placeholder='Company Name' aria-required=\"true\" aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_3_9\" class=\"gfield gfield--type-select gfield--input-type-select gfield--width-half gfield_contains_required field_sublabel_below gfield--no-description field_description_below hidden_label field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_3_9'>Number of Locations<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_select'><select name='input_9' id='input_3_9' class='large gfield_select'    aria-required=\"true\" aria-invalid=\"false\" ><option value='' selected='selected' class='gf_placeholder'>Number of Locations<\/option><option value='1' >1<\/option><option value='2-10' >2-10<\/option><option value='11-49' >11-49<\/option><option value='50+' >50+<\/option><\/select><\/div><\/div><div id=\"field_3_6\" class=\"gfield gfield--type-textarea gfield--input-type-textarea field_sublabel_below gfield--no-description field_description_below hidden_label field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_3_6'>How can we help?<\/label><div class='ginput_container ginput_container_textarea'><textarea name='input_6' id='input_3_6' class='textarea small'    placeholder='How can we help?'  aria-invalid=\"false\"   rows='10' cols='50'><\/textarea><\/div><\/div><fieldset id=\"field_3_14\" class=\"gfield gfield--type-consent gfield--type-choice gfield--input-type-consent gfield--width-full gfield_contains_required field_sublabel_below gfield--no-description field_description_below hidden_label field_validation_below gfield_visibility_visible\"  ><legend class='gfield_label gform-field-label gfield_label_before_complex' >Privacy Policy<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/legend><div class='ginput_container ginput_container_consent'><input name='input_14.1' id='input_3_14_1' type='checkbox' value='1'   aria-required=\"true\" aria-invalid=\"false\"   \/> <label class=\"gform-field-label gform-field-label--type-inline gfield_consent_label\" for='input_3_14_1' >I agree to the processing of my personal data in accordance with the <a href=\"https:\/\/moodmedia.com\/au\/company\/privacy-policy\/\" target=\"_blank\">Privacy Policy<\/a> (including international transfers) and consent to the information being used by Mood Media to contact me.<span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/label><input type='hidden' name='input_14.2' value='I agree to the processing of my personal data in accordance with the &lt;a href=&quot;https:\/\/moodmedia.com\/au\/company\/privacy-policy\/&quot; target=&quot;_blank&quot;&gt;Privacy Policy&lt;\/a&gt; (including international transfers) and consent to the information being used by Mood Media to contact me.' class='gform_hidden' \/><input type='hidden' name='input_14.3' value='3' class='gform_hidden' \/><\/div><\/fieldset><fieldset id=\"field_3_15\" class=\"gfield gfield--type-consent gfield--type-choice gfield--input-type-consent gfield--width-full field_sublabel_below gfield--no-description field_description_below hidden_label field_validation_below gfield_visibility_visible\"  ><legend class='gfield_label gform-field-label gfield_label_before_complex' >Keep In Touch<\/legend><div class='ginput_container ginput_container_consent'><input name='input_15.1' id='input_3_15_1' type='checkbox' value='1'    aria-invalid=\"false\"   \/> <label class=\"gform-field-label gform-field-label--type-inline gfield_consent_label\" for='input_3_15_1' >I would like to receive relevant news, product information or special offers by email. You can unsubscribe at any time by using the relevant links in any information we send you.<\/label><input type='hidden' name='input_15.2' value='I would like to receive relevant news, product information or special offers by email. You can unsubscribe at any time by using the relevant links in any information we send you.' class='gform_hidden' \/><input type='hidden' name='input_15.3' value='3' class='gform_hidden' \/><\/div><\/fieldset><div id=\"field_3_18\" class=\"gfield gfield--type-captcha gfield--input-type-captcha gfield--width-full field_sublabel_below gfield--no-description field_description_below hidden_label field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_3_18'>CAPTCHA<\/label><div id='input_3_18' class='ginput_container ginput_recaptcha' data-sitekey='6Lfv6n8bAAAAAEtmA_JMn8-9T65gbem1F5Q9T6fQ'  data-theme='light' data-tabindex='-1' data-size='invisible' data-badge='bottomright'><\/div><\/div><div id=\"field_3_24\" class=\"gfield gfield--type-hidden gfield--input-type-hidden gfield--width-full gform_hidden field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><div class='ginput_container ginput_container_text'><input name='input_24' id='input_3_24' type='hidden' class='gform_hidden'  aria-invalid=\"false\" value='Web - INTL' \/><\/div><\/div><div id=\"field_3_17\" class=\"gfield gfield--type-hidden gfield--input-type-hidden gform_hidden field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><div class='ginput_container ginput_container_text'><input name='input_17' id='input_3_17' type='hidden' class='gform_hidden'  aria-invalid=\"false\" value='au' \/><\/div><\/div><div id=\"field_3_39\" class=\"gfield gfield--type-hidden gfield--input-type-hidden gfield--width-full gform_hidden field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><div class='ginput_container ginput_container_text'><input name='input_39' id='input_3_39' type='hidden' class='gform_hidden'  aria-invalid=\"false\" value='' \/><\/div><\/div><div id=\"field_3_20\" class=\"gfield gfield--type-hidden gfield--input-type-hidden gfield--width-full gform_hidden field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><div class='ginput_container ginput_container_text'><input name='input_20' id='input_3_20' type='hidden' class='gform_hidden'  aria-invalid=\"false\" value='' \/><\/div><\/div><div id=\"field_3_21\" class=\"gfield gfield--type-hidden gfield--input-type-hidden gfield--width-full gform_hidden field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><div class='ginput_container ginput_container_text'><input name='input_21' id='input_3_21' type='hidden' class='gform_hidden'  aria-invalid=\"false\" value='' \/><\/div><\/div><div id=\"field_3_19\" class=\"gfield gfield--type-hidden gfield--input-type-hidden gfield--width-full gform_hidden field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><div class='ginput_container ginput_container_text'><input name='input_19' id='input_3_19' type='hidden' class='gform_hidden'  aria-invalid=\"false\" value='' \/><\/div><\/div><div id=\"field_3_23\" class=\"gfield gfield--type-hidden gfield--input-type-hidden gfield--width-full gform_hidden field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><div class='ginput_container ginput_container_text'><input name='input_23' id='input_3_23' type='hidden' class='gform_hidden'  aria-invalid=\"false\" value='' \/><\/div><\/div><div id=\"field_3_22\" class=\"gfield gfield--type-hidden gfield--input-type-hidden gfield--width-full gform_hidden field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><div class='ginput_container ginput_container_text'><input name='input_22' id='input_3_22' type='hidden' class='gform_hidden'  aria-invalid=\"false\" value='' \/><\/div><\/div><div id=\"field_3_36\" class=\"gfield gfield--type-hidden gfield--input-type-hidden gfield--width-full gform_hidden field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><div class='ginput_container ginput_container_text'><input name='input_36' id='input_3_36' type='hidden' class='gform_hidden'  aria-invalid=\"false\" value='' \/><\/div><\/div><div id=\"field_3_16\" class=\"gfield gfield--type-hidden gfield--input-type-hidden gfield--width-full gform_hidden field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><div class='ginput_container ginput_container_text'><input name='input_16' id='input_3_16' type='hidden' class='gform_hidden'  aria-invalid=\"false\" value='https:\/\/moodmedia.com\/au\/wp-json\/wp\/v2\/pages\/126665' \/><\/div><\/div><div id=\"field_3_28\" class=\"gfield gfield--type-hidden gfield--input-type-hidden gfield--width-full gform_hidden field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><div class='ginput_container ginput_container_text'><input name='input_28' id='input_3_28' type='hidden' class='gform_hidden'  aria-invalid=\"false\" value='https:\/\/moodmedia.com\/au\/wp-json\/wp\/v2\/pages\/126665' \/><\/div><\/div><div id=\"field_3_25\" class=\"gfield gfield--type-hidden gfield--input-type-hidden gfield--width-full gform_hidden field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><div class='ginput_container ginput_container_text'><input name='input_25' id='input_3_25' type='hidden' class='gform_hidden'  aria-invalid=\"false\" value='' \/><\/div><\/div><div id=\"field_3_26\" class=\"gfield gfield--type-hidden gfield--input-type-hidden gfield--width-full gform_hidden field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><div class='ginput_container ginput_container_text'><input name='input_26' id='input_3_26' type='hidden' class='gform_hidden'  aria-invalid=\"false\" value='' \/><\/div><\/div><div id=\"field_3_27\" class=\"gfield gfield--type-hidden gfield--input-type-hidden gfield--width-full gform_hidden field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><div class='ginput_container ginput_container_text'><input name='input_27' id='input_3_27' type='hidden' class='gform_hidden'  aria-invalid=\"false\" value='' \/><\/div><\/div><div id=\"field_3_40\" class=\"gfield gfield--type-hidden gfield--input-type-hidden gfield--width-full gform_hidden field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><div class='ginput_container ginput_container_text'><input name='input_40' id='input_3_40' type='hidden' class='gform_hidden'  aria-invalid=\"false\" value='' \/><\/div><\/div><div id=\"field_3_29\" class=\"gfield gfield--type-hidden gfield--input-type-hidden gform_hidden field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><div class='ginput_container ginput_container_text'><input name='input_29' id='input_3_29' type='hidden' class='gform_hidden'  aria-invalid=\"false\" value='' \/><\/div><\/div><div id=\"field_3_30\" class=\"gfield gfield--type-hidden gfield--input-type-hidden gform_hidden field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><div class='ginput_container ginput_container_text'><input name='input_30' id='input_3_30' type='hidden' class='gform_hidden'  aria-invalid=\"false\" value='' \/><\/div><\/div><div id=\"field_3_33\" class=\"gfield gfield--type-hidden gfield--input-type-hidden gfield--width-full gform_hidden field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><div class='ginput_container ginput_container_text'><input name='input_33' id='input_3_33' type='hidden' class='gform_hidden'  aria-invalid=\"false\" value='' \/><\/div><\/div><div id=\"field_3_32\" class=\"gfield gfield--type-hidden gfield--input-type-hidden gfield--width-full gform_hidden field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><div class='ginput_container ginput_container_text'><input name='input_32' id='input_3_32' type='hidden' class='gform_hidden'  aria-invalid=\"false\" value='' \/><\/div><\/div><div id=\"field_3_31\" class=\"gfield gfield--type-hidden gfield--input-type-hidden gform_hidden field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><div class='ginput_container ginput_container_text'><input name='input_31' id='input_3_31' type='hidden' class='gform_hidden'  aria-invalid=\"false\" value='' \/><\/div><\/div><div id=\"field_3_34\" class=\"gfield gfield--type-hidden gfield--input-type-hidden gform_hidden field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><div class='ginput_container ginput_container_text'><input name='input_34' id='input_3_34' type='hidden' class='gform_hidden'  aria-invalid=\"false\" value='' \/><\/div><\/div><div id=\"field_3_35\" class=\"gfield gfield--type-hidden gfield--input-type-hidden gform_hidden field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><div class='ginput_container ginput_container_text'><input name='input_35' id='input_3_35' type='hidden' class='gform_hidden'  aria-invalid=\"false\" value='https:\/\/moodmedia.com\/au\/wp-json\/wp\/v2\/pages\/126665' \/><\/div><\/div><div id=\"field_3_37\" class=\"gfield gfield--type-hidden gfield--input-type-hidden gform_hidden field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><div class='ginput_container ginput_container_text'><input name='input_37' id='input_3_37' type='hidden' class='gform_hidden'  aria-invalid=\"false\" value='' \/><\/div><\/div><div id=\"field_3_38\" class=\"gfield gfield--type-hidden gfield--input-type-hidden gform_hidden field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><div class='ginput_container ginput_container_text'><input name='input_38' id='input_3_38' type='hidden' class='gform_hidden'  aria-invalid=\"false\" value='' \/><\/div><\/div><\/div><\/div>\n        <div class='gform-footer gform_footer top_label'> <input type=\"submit\" id=\"gform_submit_button_3\" class=\"gform_button button submit-button\" onclick=\"gform.submission.handleButtonClick(this);\" data-submission-type=\"submit\" value=\"Submit\"> \n            <input type='hidden' class='gform_hidden' name='gform_submission_method' data-js='gform_submission_method_3' value='postback' \/>\n            <input type='hidden' class='gform_hidden' name='gform_theme' data-js='gform_theme_3' id='gform_theme_3' value='gravity-theme' \/>\n            <input type='hidden' class='gform_hidden' name='gform_style_settings' data-js='gform_style_settings_3' id='gform_style_settings_3' value='[]' \/>\n            <input type='hidden' class='gform_hidden' name='is_submit_3' value='1' \/>\n            <input type='hidden' class='gform_hidden' name='gform_submit' value='3' \/>\n            \n            <input type='hidden' class='gform_hidden' name='gform_currency' data-currency='EUR' value='qqWlDxOIANAqChaKtL0SvExgjcTrEyQim7Y0zerZnXVqMJh3yAXkAXukDhZ01OLo0r4bqS4uD5GxRFlbz4yfhjy8b3nomW0IjU5HhY1IYbPHxEg=' \/>\n            <input type='hidden' class='gform_hidden' name='gform_unique_id' value='' \/>\n            <input type='hidden' class='gform_hidden' name='state_3' value='WyJ7XCIxNC4xXCI6XCIwZWI5NmJkYTliNmQ0NGVjZWM5OTk3MDgzNzFmZGFiZFwiLFwiMTQuMlwiOlwiOTVmOTI1ZmQ0ZjE3YjNjYmNhN2MwYjc5NDg5MzkxYjdcIixcIjE0LjNcIjpcIjRiMjM4NDEzMjVlOGQ1MTU1YWJiZjJlMzg1YzhkOGFmXCIsXCIxNS4xXCI6XCIwZWI5NmJkYTliNmQ0NGVjZWM5OTk3MDgzNzFmZGFiZFwiLFwiMTUuMlwiOlwiZGUyZTMyYjE0ZGEyNTJhNDEzMzMyYjE4NTVmMzg2NmVcIixcIjE1LjNcIjpcIjRiMjM4NDEzMjVlOGQ1MTU1YWJiZjJlMzg1YzhkOGFmXCJ9IiwiYjhjNjM4MTNmYmRmOGU0Nzk2NWY2MWY5YWJhN2ZmOTgiXQ==' \/>\n            <input type='hidden' autocomplete='off' class='gform_hidden' name='gform_target_page_number_3' id='gform_target_page_number_3' value='0' \/>\n            <input type='hidden' autocomplete='off' class='gform_hidden' name='gform_source_page_number_3' id='gform_source_page_number_3' value='1' \/>\n            <input type='hidden' name='gform_field_values' value='' \/>\n            \n        <\/div>\n                        <\/form>\n                        <\/div><script type=\"text\/javascript\">\n\/* <![CDATA[ *\/\n gform.initializeOnLoaded( function() {gformInitSpinner( 3, 'https:\/\/moodmedia.com\/wp-content\/plugins\/gravityforms\/images\/spinner.svg', true );jQuery('#gform_ajax_frame_3').on('load',function(){var contents = jQuery(this).contents().find('*').html();var is_postback = contents.indexOf('GF_AJAX_POSTBACK') >= 0;if(!is_postback){return;}var form_content = jQuery(this).contents().find('#gform_wrapper_3');var is_confirmation = jQuery(this).contents().find('#gform_confirmation_wrapper_3').length > 0;var is_redirect = contents.indexOf('gformRedirect(){') >= 0;var is_form = form_content.length > 0 && ! is_redirect && ! is_confirmation;var mt = parseInt(jQuery('html').css('margin-top'), 10) + parseInt(jQuery('body').css('margin-top'), 10) + 100;if(is_form){jQuery('#gform_wrapper_3').html(form_content.html());if(form_content.hasClass('gform_validation_error')){jQuery('#gform_wrapper_3').addClass('gform_validation_error');} else {jQuery('#gform_wrapper_3').removeClass('gform_validation_error');}setTimeout( function() { \/* delay the scroll by 50 milliseconds to fix a bug in chrome *\/  }, 50 );if(window['gformInitDatepicker']) {gformInitDatepicker();}if(window['gformInitPriceFields']) {gformInitPriceFields();}var current_page = jQuery('#gform_source_page_number_3').val();gformInitSpinner( 3, 'https:\/\/moodmedia.com\/wp-content\/plugins\/gravityforms\/images\/spinner.svg', true );jQuery(document).trigger('gform_page_loaded', [3, current_page]);window['gf_submitting_3'] = false;}else if(!is_redirect){var confirmation_content = jQuery(this).contents().find('.GF_AJAX_POSTBACK').html();if(!confirmation_content){confirmation_content = contents;}jQuery('#gform_wrapper_3').replaceWith(confirmation_content);jQuery(document).trigger('gform_confirmation_loaded', [3]);window['gf_submitting_3'] = false;wp.a11y.speak(jQuery('#gform_confirmation_message_3').text());}else{jQuery('#gform_3').append(contents);if(window['gformRedirect']) {gformRedirect();}}jQuery(document).trigger(\"gform_pre_post_render\", [{ formId: \"3\", currentPage: \"current_page\", abort: function() { this.preventDefault(); } }]);        if (event && event.defaultPrevented) {                return;        }        const gformWrapperDiv = document.getElementById( \"gform_wrapper_3\" );        if ( gformWrapperDiv ) {            const visibilitySpan = document.createElement( \"span\" );            visibilitySpan.id = \"gform_visibility_test_3\";            gformWrapperDiv.insertAdjacentElement( \"afterend\", visibilitySpan );        }        const visibilityTestDiv = document.getElementById( \"gform_visibility_test_3\" );        let postRenderFired = false;        function triggerPostRender() {            if ( postRenderFired ) {                return;            }            postRenderFired = true;            gform.core.triggerPostRenderEvents( 3, current_page );            if ( visibilityTestDiv ) {                visibilityTestDiv.parentNode.removeChild( visibilityTestDiv );            }        }        function debounce( func, wait, immediate ) {            var timeout;            return function() {                var context = this, args = arguments;                var later = function() {                    timeout = null;                    if ( !immediate ) func.apply( context, args );                };                var callNow = immediate && !timeout;                clearTimeout( timeout );                timeout = setTimeout( later, wait );                if ( callNow ) func.apply( context, args );            };        }        const debouncedTriggerPostRender = debounce( function() {            triggerPostRender();        }, 200 );        if ( visibilityTestDiv && visibilityTestDiv.offsetParent === null ) {            const observer = new MutationObserver( ( mutations ) => {                mutations.forEach( ( mutation ) => {                    if ( mutation.type === 'attributes' && visibilityTestDiv.offsetParent !== null ) {                        debouncedTriggerPostRender();                        observer.disconnect();                    }                });            });            observer.observe( document.body, {                attributes: true,                childList: false,                subtree: true,                attributeFilter: [ 'style', 'class' ],            });        } else {            triggerPostRender();        }    } );} ); \n\/* ]]> *\/\n<\/script>\n\n    <script>\n        jQuery( document ).ready(function() {\n        setTimeout(() => { Cookies.get(\"traffic_source\") ? jQuery('[id=\"input_3_39\"]').val(decodeURIComponent(sanitizeInput(Cookies.get(\"traffic_source\")) ?? '')) : '';\nCookies.get(\"utm_source\") ? jQuery('[id=\"input_3_20\"]').val(decodeURIComponent(sanitizeInput(Cookies.get(\"utm_source\")) ?? '')) : '';\nCookies.get(\"utm_medium\") ? jQuery('[id=\"input_3_21\"]').val(decodeURIComponent(sanitizeInput(Cookies.get(\"utm_medium\")) ?? '')) : '';\nCookies.get(\"utm_campaign\") ? jQuery('[id=\"input_3_19\"]').val(decodeURIComponent(sanitizeInput(Cookies.get(\"utm_campaign\")) ?? '')) : '';\nCookies.get(\"utm_content\") ? jQuery('[id=\"input_3_23\"]').val(decodeURIComponent(sanitizeInput(Cookies.get(\"utm_content\")) ?? '')) : '';\nCookies.get(\"utm_term\") ? jQuery('[id=\"input_3_22\"]').val(decodeURIComponent(sanitizeInput(Cookies.get(\"utm_term\")) ?? '')) : '';\nCookies.get(\"handl_ref\") ? jQuery('[id=\"input_3_36\"]').val(decodeURIComponent(sanitizeInput(Cookies.get(\"handl_ref\")) ?? '')) : '';\nCookies.get(\"gclid\") ? jQuery('[id=\"input_3_25\"]').val(decodeURIComponent(sanitizeInput(Cookies.get(\"gclid\")) ?? '')) : '';\nCookies.get(\"fbclid\") ? jQuery('[id=\"input_3_26\"]').val(decodeURIComponent(sanitizeInput(Cookies.get(\"fbclid\")) ?? '')) : '';\nCookies.get(\"msclkid\") ? jQuery('[id=\"input_3_27\"]').val(decodeURIComponent(sanitizeInput(Cookies.get(\"msclkid\")) ?? '')) : '';\nCookies.get(\"first_traffic_source\") ? jQuery('[id=\"input_3_40\"]').val(decodeURIComponent(sanitizeInput(Cookies.get(\"first_traffic_source\")) ?? '')) : '';\nCookies.get(\"first_utm_source\") ? jQuery('[id=\"input_3_29\"]').val(decodeURIComponent(sanitizeInput(Cookies.get(\"first_utm_source\")) ?? '')) : '';\nCookies.get(\"first_utm_medium\") ? jQuery('[id=\"input_3_30\"]').val(decodeURIComponent(sanitizeInput(Cookies.get(\"first_utm_medium\")) ?? '')) : '';\nCookies.get(\"first_utm_campaign\") ? jQuery('[id=\"input_3_33\"]').val(decodeURIComponent(sanitizeInput(Cookies.get(\"first_utm_campaign\")) ?? '')) : '';\nCookies.get(\"first_utm_content\") ? jQuery('[id=\"input_3_32\"]').val(decodeURIComponent(sanitizeInput(Cookies.get(\"first_utm_content\")) ?? '')) : '';\nCookies.get(\"first_utm_term\") ? jQuery('[id=\"input_3_31\"]').val(decodeURIComponent(sanitizeInput(Cookies.get(\"first_utm_term\")) ?? '')) : '';\nCookies.get(\"handl_original_ref\") ? jQuery('[id=\"input_3_34\"]').val(decodeURIComponent(sanitizeInput(Cookies.get(\"handl_original_ref\")) ?? '')) : '';\nCookies.get(\"handl_landing_page\") ? jQuery('[id=\"input_3_35\"]').val(decodeURIComponent(sanitizeInput(Cookies.get(\"handl_landing_page\")) ?? '')) : '';\nCookies.get(\"organic_source\") ? jQuery('[id=\"input_3_37\"]').val(decodeURIComponent(sanitizeInput(Cookies.get(\"organic_source\")) ?? '')) : '';\nCookies.get(\"organic_source_str\") ? jQuery('[id=\"input_3_38\"]').val(decodeURIComponent(sanitizeInput(Cookies.get(\"organic_source_str\")) ?? '')) : '';\n }, 1000);\n        })\n    <\/script>\n    \n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Franciscan Health AllianceCase Study\u201cOur hospital has used Mood\u2019s services for more than 20 years, and we couldn\u2019t imagine using anyone other than Mood for our messaging needs.\u201d \u2013 Mara Hoberty Marketing Coordinator Franciscan Health \u2013 Indianapolis, Mooresville &#038; CarmelAbout Franciscan Health Alliance Since 1974, Franciscan Health Alliance has been a leading healthcare provider throughout Indiana, Illinois and Michigan. Over the years they\u2019ve received a number of accolades and recognition for their excellence in healthcare, including Centers of Excellence designations and five-star quality awards. Franciscan\u2019s unwavering commitment to compassion, wellness and the welfare of the communities they serve shines through in their efforts to provide a tremendous patient experience. And for more than 20 years they\u2019ve relied on Mood to help bring that same great level of care to their callers with On-Hold Music &#038; Messaging services. The Support Franciscan Health is highly attuned to the needs of their patients, and from the comforting and trustworthy tones of their selected voice talents to the informative and helpful content of their messages, their On-Hold strategy effectively reflects their patient-first approach. To help execute this strategy, Mood assigned a dedicated Voice Consultant to Franciscan Health who serves as a single point-of-contact for all [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":274943,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-126665","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.8 (Yoast SEO v27.3) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Franciscan Health Alliance | Mood Media Australia<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Franciscan Health Alliance\" \/>\n<meta property=\"og:url\" content=\"https:\/\/moodmedia.com\/au\/case-studies\/franciscan-health-alliance\/\" \/>\n<meta property=\"og:site_name\" content=\"Mood Media Australia\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/moodmediauk\/\" \/>\n<meta property=\"article:modified_time\" content=\"2024-10-29T18:49:14+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@MoodMedia_UK\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"7 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/moodmedia.com\\\/au\\\/case-studies\\\/franciscan-health-alliance\\\/\",\"url\":\"https:\\\/\\\/moodmedia.com\\\/au\\\/case-studies\\\/franciscan-health-alliance\\\/\",\"name\":\"Franciscan Health Alliance | Mood Media Australia\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/moodmedia.com\\\/au\\\/#website\"},\"datePublished\":\"2019-08-14T13:52:55+00:00\",\"dateModified\":\"2024-10-29T18:49:14+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/moodmedia.com\\\/au\\\/case-studies\\\/franciscan-health-alliance\\\/#breadcrumb\"},\"inLanguage\":\"en-AU\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/moodmedia.com\\\/au\\\/case-studies\\\/franciscan-health-alliance\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/moodmedia.com\\\/au\\\/case-studies\\\/franciscan-health-alliance\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/moodmedia.com\\\/au\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Case Studies\",\"item\":\"https:\\\/\\\/moodmedia.com\\\/au\\\/case-studies\\\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Franciscan Health Alliance\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/moodmedia.com\\\/au\\\/#website\",\"url\":\"https:\\\/\\\/moodmedia.com\\\/au\\\/\",\"name\":\"Mood Media International\",\"description\":\"Experience. By Design\",\"publisher\":{\"@id\":\"https:\\\/\\\/moodmedia.com\\\/au\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/moodmedia.com\\\/au\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-AU\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/moodmedia.com\\\/au\\\/#organization\",\"name\":\"Mood Media\",\"url\":\"https:\\\/\\\/moodmedia.com\\\/au\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-AU\",\"@id\":\"https:\\\/\\\/moodmedia.com\\\/au\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/moodmedia.com\\\/wp-content\\\/uploads\\\/2017\\\/10\\\/mood-media-logo-400.jpg\",\"contentUrl\":\"https:\\\/\\\/moodmedia.com\\\/wp-content\\\/uploads\\\/2017\\\/10\\\/mood-media-logo-400.jpg\",\"width\":400,\"height\":115,\"caption\":\"Mood Media\"},\"image\":{\"@id\":\"https:\\\/\\\/moodmedia.com\\\/au\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/moodmediauk\\\/\",\"https:\\\/\\\/x.com\\\/MoodMedia_UK\",\"https:\\\/\\\/www.linkedin.com\\\/company\\\/mood-media-uk\\\/\"]}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Franciscan Health Alliance | Mood Media Australia","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"og_locale":"en_US","og_type":"article","og_title":"Franciscan Health Alliance","og_url":"https:\/\/moodmedia.com\/au\/case-studies\/franciscan-health-alliance\/","og_site_name":"Mood Media Australia","article_publisher":"https:\/\/www.facebook.com\/moodmediauk\/","article_modified_time":"2024-10-29T18:49:14+00:00","twitter_card":"summary_large_image","twitter_site":"@MoodMedia_UK","twitter_misc":{"Est. reading time":"7 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/moodmedia.com\/au\/case-studies\/franciscan-health-alliance\/","url":"https:\/\/moodmedia.com\/au\/case-studies\/franciscan-health-alliance\/","name":"Franciscan Health Alliance | Mood Media Australia","isPartOf":{"@id":"https:\/\/moodmedia.com\/au\/#website"},"datePublished":"2019-08-14T13:52:55+00:00","dateModified":"2024-10-29T18:49:14+00:00","breadcrumb":{"@id":"https:\/\/moodmedia.com\/au\/case-studies\/franciscan-health-alliance\/#breadcrumb"},"inLanguage":"en-AU","potentialAction":[{"@type":"ReadAction","target":["https:\/\/moodmedia.com\/au\/case-studies\/franciscan-health-alliance\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/moodmedia.com\/au\/case-studies\/franciscan-health-alliance\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/moodmedia.com\/au\/"},{"@type":"ListItem","position":2,"name":"Case Studies","item":"https:\/\/moodmedia.com\/au\/case-studies\/"},{"@type":"ListItem","position":3,"name":"Franciscan Health Alliance"}]},{"@type":"WebSite","@id":"https:\/\/moodmedia.com\/au\/#website","url":"https:\/\/moodmedia.com\/au\/","name":"Mood Media International","description":"Experience. By Design","publisher":{"@id":"https:\/\/moodmedia.com\/au\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/moodmedia.com\/au\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-AU"},{"@type":"Organization","@id":"https:\/\/moodmedia.com\/au\/#organization","name":"Mood Media","url":"https:\/\/moodmedia.com\/au\/","logo":{"@type":"ImageObject","inLanguage":"en-AU","@id":"https:\/\/moodmedia.com\/au\/#\/schema\/logo\/image\/","url":"https:\/\/moodmedia.com\/wp-content\/uploads\/2017\/10\/mood-media-logo-400.jpg","contentUrl":"https:\/\/moodmedia.com\/wp-content\/uploads\/2017\/10\/mood-media-logo-400.jpg","width":400,"height":115,"caption":"Mood Media"},"image":{"@id":"https:\/\/moodmedia.com\/au\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/moodmediauk\/","https:\/\/x.com\/MoodMedia_UK","https:\/\/www.linkedin.com\/company\/mood-media-uk\/"]}]}},"_links":{"self":[{"href":"https:\/\/moodmedia.com\/au\/wp-json\/wp\/v2\/pages\/126665","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/moodmedia.com\/au\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/moodmedia.com\/au\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/moodmedia.com\/au\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/moodmedia.com\/au\/wp-json\/wp\/v2\/comments?post=126665"}],"version-history":[{"count":0,"href":"https:\/\/moodmedia.com\/au\/wp-json\/wp\/v2\/pages\/126665\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/moodmedia.com\/au\/wp-json\/wp\/v2\/pages\/274943"}],"wp:attachment":[{"href":"https:\/\/moodmedia.com\/au\/wp-json\/wp\/v2\/media?parent=126665"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}