ELEVATING THE CUSTOMER EXPERIENCE
The Impact of Sensory Marketing
+ Sensory marketing matters
+ Customers are influenced by and respond to their sensory environment
+ Investment in a sensory marketing strategy can pay meaningful dividends
TAKE A PEEK
This study provides important customer insights, inspiration and fresh ideas. You'll look at things differently, listen more intently, feel with greater purpose and be more conscious of your surroundings and your customers when you consider the evolution of the Customer Experience. See sample findings below.
78% of shoppers say an enjoyable in-store atmosphere plays a key factor in opting to make purchases in-store vs. online.
This is particularly true for shoppers in Spain, China, Australia, the US and the UK.
THE POWER OF SHARING
8 in 10 consumers globally would recommend a store if they found the sight, sound and scent elements enjoyable.
CONNECT WITH US
Elevate your Customer Experience through the power of Mood.