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In-Store Customer Trends Report:
Turning Insights Into Inspiration

Mood Media research has revealed that two in three shoppers want to discover new products and find that setting the right atmosphere with audio, interactive screens and scent is essential.


Interactive kiosks – the most popular technical advancement for 75% of shoppers.
75% of shoppers are interested in QR codes to discover more about a product or product line

71% of shoppers want real-time recommendations on their mobile as they are guided around a store
70% of shoppers say that branded music creates a pleasant in-store experience
42% of shoppers pay attention to video and audio messages delivered by a retailer in-store.
Turn Insights Into Inspiration


Elevate your Customer Experience with Mood Media.

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