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Case Studies
How we transform spaces into engaging environments.

Insights & Trends
The latest insights, industry resources, tips and best practices.

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Latest Insights

Shopper Intent: The Store Is Where Decisions Are Made

The store is no longer where decisions start, but it’s still where they’re made Shoppers walk into stores more informed than ever, but most don't walk out with what they initially planned to buy.For years, the prevailing assumption has been that the real work of...

Omnichannel Retail Strategy: Connecting with Digital Media

The Retail Multiverse: Personalization & Community Connection at the Speed of Culture As customer expectations shift and AI opens the possibility of personalization to more brands, successfully navigating the retail multiverse will require a delicate balance of human...

2026 Consumer Survey: Hospitality Atmosphere

Guests Notice. Do Hotels?: What Our 2026 Consumer Survey Reveals About Hospitality AtmosphereYou check into a hotel after a long travel day. The lobby has warm lighting, a subtle scent that's hard to name but easy to notice, and music that feels soothing. You planned...

The Battle of Speed vs. Experience at the Drive-Thru

The Battle of Speed vs. Experience at the Drive-Thru Menu prices are up. Guests are paying attention. And for QSR operators, the pressure to protect visit frequency has never been more real.Value-consciousness is the new baseline. Most major chains have responded with...

Mood Media Future Stores Case Study

See how our customers are making the most of their in-store experience.

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The Global Leader In Elevating Customer Experiences

Mood Media is the world’s leading experiential media company, redefining the on-premise retail customer experience and delivering unparalleled value to businesses and brands globally, including video music entertainment, communications, digital integration and interactivity, retail media and ad networks, digital signage, messaging, scent, and more.

Mood leverages cutting-edge digital technology, curated and original creative content, and design expertise to create personalized, engaging encounters in every guest journey.

Serving more than 500,000 customer locations in over 140 countries, Mood reaches 165 million+ consumers each day.

Committed to Sustainability

We think the best experiences don’t just look and sound good; they also show a genuine care for our planet and our people. That’s why our commitment to Environmental, Social, and Governance (ESG) isn’t just a policy we have—it’s a core value that guides us.

Our Team

Music experts, digital artists, professional branding consultants, and client service champions – all driven to bring a fresh perspective to every customer experience we design. Backed by a global service network of certified technicians, our legacy of proven success is what sets us apart. Our passion is why we succeed.

Unmatched experience. Trusted expertise. Endless possibilities.

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Elevate your Customer Experience through the power of Mood.