{"id":214255,"date":"2019-04-17T14:57:50","date_gmt":"2019-04-17T13:57:50","guid":{"rendered":"https:\/\/moodmedia.com\/solutions-sonores\/messagerie-dattente\/tirer-le-meilleur-parti-de-votre-messagerie-dattente\/"},"modified":"2022-07-11T18:05:18","modified_gmt":"2022-07-11T17:05:18","slug":"tirer-le-meilleur-parti-de-votre-messagerie-dattente","status":"publish","type":"page","link":"https:\/\/moodmedia.com\/fr\/solutions-audio\/messagerie-dattente\/tirer-le-meilleur-parti-de-votre-messagerie-dattente\/","title":{"rendered":"Tirer le meilleur parti de votre messagerie d&rsquo;attente"},"content":{"rendered":"<p>[et_pb_section fb_built=\u00a0\u00bb1&Prime; _builder_version=\u00a0\u00bb4.15&Prime; background_image=\u00a0\u00bbhttps:\/\/moodmedia.com\/wp-content\/uploads\/2016\/06\/makingthemosthead.jpg\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_row column_structure=\u00a0\u00bb2_3,1_3&Prime; _builder_version=\u00a0\u00bb4.15&Prime; custom_padding=\u00a0\u00bb0px||0px|\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb2_3&Prime; _builder_version=\u00a0\u00bb4.15&Prime; custom_padding=\u00a0\u00bb|||\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb custom_padding__hover=\u00a0\u00bb|||\u00a0\u00bb][et_pb_text admin_label=\u00a0\u00bbMood Messaging\u00a0\u00bb _builder_version=\u00a0\u00bb4.15&Prime; header_font_size=\u00a0\u00bb24px\u00a0\u00bb background_layout=\u00a0\u00bbdark\u00a0\u00bb hover_enabled=\u00a0\u00bb0&Prime; saved_tabs=\u00a0\u00bball\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb sticky_enabled=\u00a0\u00bb0&Prime;]<\/p>\n<p class=\"intro2\">MOOD<span class=\"heavy moodred\">:<\/span><span class=\"light\">MESSAGING<\/span><\/p>\n<div style=\"width:100%;float:left;padding-top:20px;\">\n<div style=\"width:20%;height:10px;background:#cd102f;float:left;clear:both;\"><\/div>\n<\/div>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=\u00a0\u00bb1_3&Prime; _builder_version=\u00a0\u00bb4.15&Prime; custom_padding=\u00a0\u00bb|||\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb custom_padding__hover=\u00a0\u00bb|||\u00a0\u00bb][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=\u00a0\u00bb4.15&Prime; background_size=\u00a0\u00bbinitial\u00a0\u00bb background_position=\u00a0\u00bbtop_left\u00a0\u00bb background_repeat=\u00a0\u00bbrepeat\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; _builder_version=\u00a0\u00bb4.15&Prime; custom_padding=\u00a0\u00bb|||\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb custom_padding__hover=\u00a0\u00bb|||\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.15&Prime; background_layout=\u00a0\u00bbdark\u00a0\u00bb hover_enabled=\u00a0\u00bb0&Prime; global_colors_info=\u00a0\u00bb{}\u00a0\u00bb sticky_enabled=\u00a0\u00bb0&Prime;]<\/p>\n<h1 class=\"new-hero-ext bold\" style=\"text-transform:uppercase;\">Tirer le meilleur parti de votre messagerie d&rsquo;attente<\/h1>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00a0\u00bb1&Prime; _builder_version=\u00a0\u00bb4.15&Prime; global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_row column_structure=\u00a0\u00bb1_2,1_2&Prime; _builder_version=\u00a0\u00bb4.15&Prime; background_size=\u00a0\u00bbinitial\u00a0\u00bb background_position=\u00a0\u00bbtop_left\u00a0\u00bb background_repeat=\u00a0\u00bbrepeat\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb1_2&Prime; _builder_version=\u00a0\u00bb4.15&Prime; custom_padding=\u00a0\u00bb|||\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb custom_padding__hover=\u00a0\u00bb|||\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.15.1&Prime; background_size=\u00a0\u00bbinitial\u00a0\u00bb background_position=\u00a0\u00bbtop_left\u00a0\u00bb background_repeat=\u00a0\u00bbrepeat\u00a0\u00bb hover_enabled=\u00a0\u00bb0&Prime; use_border_color=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb sticky_enabled=\u00a0\u00bb0&Prime;]<\/p>\n<p class=\"intro\">Les messages d&rsquo;attente visent en fin de compte \u00e0 conserver votre client, et chaque appel t\u00e9l\u00e9phonique est une occasion de faire des affaires. Que le client appelle pour acheter un produit ou qu&rsquo;il recherche une assistance, vous avez l&rsquo;occasion de cr\u00e9er un lien avec lui. Vous ne pouvez pas rendre chaque client heureux tout le temps, mais vous pouvez vous assurer que vous vous engagez et r\u00e9pondez aux besoins imm\u00e9diats de chaque client lorsqu&rsquo;il appelle.<\/p>\n<h4> <\/h4>\n<h4>CR\u00c9ER UNE EXP\u00c9RIENCE T\u00c9L\u00c9PHONIQUE POSITIVE POUR LE CLIENT<\/h4>\n<p>La cr\u00e9ation d&rsquo;une exp\u00e9rience t\u00e9l\u00e9phonique positive commence par un message d&rsquo;attente soigneusement con\u00e7u. Les clients sont souvent confront\u00e9s \u00e0 un temps d&rsquo;attente lorsqu&rsquo;ils appellent un centre d&rsquo;appels du service client\u00e8le aujourd&rsquo;hui. M\u00eame les op\u00e9rations de service \u00e0 la client\u00e8le les mieux g\u00e9r\u00e9es connaissent des temps d&rsquo;attente occasionnels pendant les heures de pointe, c&rsquo;est pourquoi une messagerie d&rsquo;attente bien con\u00e7ue est essentielle.<\/p>\n<p>Une strat\u00e9gie de messagerie d&rsquo;attente efficace et attrayante permet de retenir les clients en ligne, de les pr\u00e9parer \u00e0 leur prochaine interaction avec le service client\u00e8le et\/ou de les faire participer \u00e0 un contenu divertissant ou \u00e0 une offre sp\u00e9ciale.<\/p>\n<h4> <\/h4>\n<h4>TIRER PARTI DE VOTRE MESSAGE D&rsquo;ATTENTE<\/h4>\n<p>Tout le monde n&rsquo;est pas conscient de leur potentiel, mais un message d&rsquo;attente soigneusement con\u00e7u peut faire beaucoup plus que simplement garder vos clients en ligne. Une s\u00e9rie de messages d&rsquo;attente \u00e9labor\u00e9s de mani\u00e8re r\u00e9fl\u00e9chie peut vous permettre de :<\/p>\n<ul>\n<li>\u00c9duquer et motiver vos clients<\/li>\n<li>R\u00e9aliser des ventes crois\u00e9es de produits et de services<\/li>\n<li>Mettre en avant les promotions<\/li>\n<li>Renforcer la notori\u00e9t\u00e9 de la marque<\/li>\n<li>Se concentrer sur un public cibl\u00e9<\/li>\n<li>Augmenter les revenus des ventes ou les taux de conversion<\/li>\n<\/ul>\n<h4> <\/h4>\n<h4>MESSAGES D&rsquo;ATTENTE PERSONNALIS\u00c9S DES M\u00c9DIAS D&rsquo;AMBIANCE<\/h4>\n<p>L&rsquo;\u00e9quipe de r\u00e9dacteurs exp\u00e9riment\u00e9s de Mood Media r\u00e9fl\u00e9chira avec vous \u00e0 l&rsquo;\u00e9laboration d&rsquo;un <a href=\"https:\/\/moodmedia.com\/fr\/echantillons-de-messagerie\/messagerie-dattente\/\">message d&rsquo;attente personnalis\u00e9<\/a> qui vous aidera \u00e0 fid\u00e9liser les appelants, \u00e0 \u00e9liminer les raccrochages et \u00e0 int\u00e9resser les clients. Lorsque votre message d&rsquo;attente fournit des informations pertinentes que le client a envie d&rsquo;\u00e9couter, le temps d&rsquo;attente passe vite et vous avez un client heureux.<\/p>\n<p>Mood a cr\u00e9\u00e9 des messages d&rsquo;attente efficaces et informatifs pour des centaines d&rsquo;entreprises de toutes tailles. Laissez-nous vous montrer comment la bonne messagerie d&rsquo;attente peut accro\u00eetre la satisfaction des clients et am\u00e9liorer les op\u00e9rations de votre centre d&rsquo;appels.<\/p>\n<p>&nbsp;<\/p>\n<p>[\/et_pb_text][et_pb_button button_url=\u00a0\u00bb@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjQ0MTIifX0=@\u00a0\u00bb button_text=\u00a0\u00bbEN SAVOIR PLUS SUR LA MESSAGERIE D&rsquo;ATTENTE\u00a0\u00bb module_class=\u00a0\u00bbmbutton\u00a0\u00bb _builder_version=\u00a0\u00bb4.15.1&Prime; _dynamic_attributes=\u00a0\u00bbbutton_url\u00a0\u00bb hover_enabled=\u00a0\u00bb0&Prime; global_colors_info=\u00a0\u00bb{}\u00a0\u00bb button_text_size__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_one_text_size__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_two_text_size__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_text_color__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_one_text_color__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_two_text_color__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_border_width__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_one_border_width__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_two_border_width__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_border_color__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_one_border_color__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_two_border_color__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_border_radius__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_one_border_radius__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_two_border_radius__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_letter_spacing__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_one_letter_spacing__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_two_letter_spacing__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_bg_color__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_one_bg_color__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_two_bg_color__hover_enabled=\u00a0\u00bboff\u00a0\u00bb sticky_enabled=\u00a0\u00bb0&Prime;][\/et_pb_button][\/et_pb_column][et_pb_column type=\u00a0\u00bb1_2&Prime; _builder_version=\u00a0\u00bb4.15&Prime; custom_padding=\u00a0\u00bb|||\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb custom_padding__hover=\u00a0\u00bb|||\u00a0\u00bb][et_pb_image src=\u00a0\u00bbhttps:\/\/moodmedia.com\/wp-content\/uploads\/2016\/06\/makethemost1.jpg\u00a0\u00bb alt=\u00a0\u00bbMessagerie vocale d&rsquo;humeur\u00a0\u00bb title_text=\u00a0\u00bbMessagerie vocale d&rsquo;humeur\u00a0\u00bb align_tablet=\u00a0\u00bbcenter\u00a0\u00bb align_phone=\u00a0\u00bb\u00a0\u00bb align_last_edited=\u00a0\u00bbon|desktop\u00a0\u00bb _builder_version=\u00a0\u00bb4.15&Prime; animation_style=\u00a0\u00bbslide\u00a0\u00bb animation_direction=\u00a0\u00bbleft\u00a0\u00bb animation_duration=\u00a0\u00bb500ms\u00a0\u00bb animation_intensity_slide=\u00a0\u00bb10%\u00a0\u00bb use_border_color=\u00a0\u00bboff\u00a0\u00bb border_color=\u00a0\u00bb#ffffff\u00a0\u00bb border_style=\u00a0\u00bbsolid\u00a0\u00bb animation=\u00a0\u00bbleft\u00a0\u00bb sticky=\u00a0\u00bboff\u00a0\u00bb always_center_on_mobile=\u00a0\u00bbon\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p>&nbsp;<\/p>\n<p>[\/et_pb_image][et_pb_accordion open_toggle_text_color=\u00a0\u00bb#cd102f\u00a0\u00bb open_toggle_background_color=\u00a0\u00bb#cccccc\u00a0\u00bb closed_toggle_text_color=\u00a0\u00bb#cd102f\u00a0\u00bb closed_toggle_background_color=\u00a0\u00bb#fcfcfc\u00a0\u00bb admin_label=\u00a0\u00bbDownload Widget\u00a0\u00bb module_id=\u00a0\u00bbsideform\u00a0\u00bb _builder_version=\u00a0\u00bb4.15&Prime; toggle_font_size=\u00a0\u00bb20&Prime; border_width_all=\u00a0\u00bb2px\u00a0\u00bb border_color_all=\u00a0\u00bb#cd102f\u00a0\u00bb border_style_all=\u00a0\u00bbsolid\u00a0\u00bb use_border_color=\u00a0\u00bbon\u00a0\u00bb border_color=\u00a0\u00bb#cd102f\u00a0\u00bb border_width=\u00a0\u00bb2px\u00a0\u00bb border_style=\u00a0\u00bbsolid\u00a0\u00bb saved_tabs=\u00a0\u00bball\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_accordion_item title=\u00a0\u00bbT\u00e9l\u00e9charger cet article\u00a0\u00bb open=\u00a0\u00bbon\u00a0\u00bb _builder_version=\u00a0\u00bb4.15&Prime; global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][DLlinkBefore]https:\/\/moodmedia.com\/wp-content\/uploads\/2016\/06\/making-onholdmessage.pdf[DLlinkAfter][\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00a0\u00bb1&Prime; _builder_version=\u00a0\u00bb4.15&Prime; global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_row _builder_version=\u00a0\u00bb4.15&Prime; background_size=\u00a0\u00bbinitial\u00a0\u00bb background_position=\u00a0\u00bbtop_left\u00a0\u00bb background_repeat=\u00a0\u00bbrepeat\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; _builder_version=\u00a0\u00bb4.15&Prime; custom_padding=\u00a0\u00bb|||\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb custom_padding__hover=\u00a0\u00bb|||\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.15&Prime; global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<center><\/p>\n<h2 class=\"bold\">AM\u00c9LIORER L&rsquo;EXP\u00c9RIENCE CLIENT<\/h2>\n<p class=\"intro\">Am\u00e9liorez l&rsquo;exp\u00e9rience et obtenez la tranquillit\u00e9 d&rsquo;esprit que vous m\u00e9ritez avec Mood. Contactez-nous d\u00e8s maintenant pour plus d&rsquo;informations.<\/p>\n<p><\/center><br \/>\n[\/et_pb_text][et_pb_text admin_label=\u00a0\u00bbShort Contact Form (light background)\u00a0\u00bb _builder_version=\u00a0\u00bb4.15.1&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_module=\u00a0\u00bb40485&Prime; global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<script type=\"text\/javascript\">\n\/* <![CDATA[ *\/\nvar gform;gform||(document.addEventListener(\"gform_main_scripts_loaded\",function(){gform.scriptsLoaded=!0}),document.addEventListener(\"gform\/theme\/scripts_loaded\",function(){gform.themeScriptsLoaded=!0}),window.addEventListener(\"DOMContentLoaded\",function(){gform.domLoaded=!0}),gform={domLoaded:!1,scriptsLoaded:!1,themeScriptsLoaded:!1,isFormEditor:()=>\"function\"==typeof InitializeEditor,callIfLoaded:function(o){return!(!gform.domLoaded||!gform.scriptsLoaded||!gform.themeScriptsLoaded&&!gform.isFormEditor()||(gform.isFormEditor()&&console.warn(\"The 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                                                 <label for='input_3_1_3' class='gform-field-label gform-field-label--type-sub hidden_sub_label screen-reader-text'>Pr\u00e9nom<\/label>\n                                                <\/span>\n                            \n                            <span id='input_3_1_6_container' class='name_last gform-grid-col gform-grid-col--size-auto' >\n                                                    <input type='text' name='input_1.6' id='input_3_1_6' value=''   aria-required='true'   placeholder='Nom de famille'  \/>\n                                                    <label for='input_3_1_6' class='gform-field-label gform-field-label--type-sub hidden_sub_label screen-reader-text'>Nom de famille<\/label>\n                                                <\/span>\n                            \n                        <\/div><\/fieldset><div id=\"field_3_2\" class=\"gfield gfield--type-email gfield--input-type-email gfield--width-half 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class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_phone'><input name='input_4' id='input_3_4' type='tel' value='' class='large'  placeholder='T\u00e9l\u00e9phone' aria-required=\"true\" aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_3_3\" class=\"gfield gfield--type-text gfield--input-type-text gfield--width-half gfield_contains_required field_sublabel_below gfield--no-description field_description_below hidden_label field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_3_3'>Nom de la soci\u00e9t\u00e9<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_text'><input name='input_3' id='input_3_3' type='text' value='' class='large'    placeholder='Nom de la soci\u00e9t\u00e9' aria-required=\"true\" aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_3_9\" class=\"gfield gfield--type-select gfield--input-type-select gfield--width-half gfield_contains_required field_sublabel_below gfield--no-description field_description_below hidden_label field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_3_9'>Nombre de sites<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_select'><select name='input_9' id='input_3_9' class='large gfield_select'    aria-required=\"true\" aria-invalid=\"false\" ><option value='' selected='selected' class='gf_placeholder'>Nombre de sites<\/option><option value='1' >1<\/option><option value='2-10' >2-10<\/option><option value='11-49' >11-49<\/option><option value='50+' >50+<\/option><\/select><\/div><\/div><div id=\"field_3_6\" class=\"gfield gfield--type-textarea gfield--input-type-textarea field_sublabel_below gfield--no-description field_description_below hidden_label field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_3_6'>Comment pouvons-nous vous aider ?<\/label><div class='ginput_container ginput_container_textarea'><textarea name='input_6' id='input_3_6' class='textarea small'    placeholder='Comment pouvons-nous vous aider ?'  aria-invalid=\"false\"   rows='10' cols='50'><\/textarea><\/div><\/div><fieldset id=\"field_3_14\" class=\"gfield gfield--type-consent gfield--type-choice gfield--input-type-consent gfield--width-full gfield_contains_required field_sublabel_below gfield--no-description field_description_below hidden_label field_validation_below gfield_visibility_visible\"  ><legend class='gfield_label gform-field-label gfield_label_before_complex' >Politique de confidentialit\u00e9<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/legend><div class='ginput_container ginput_container_consent'><input name='input_14.1' id='input_3_14_1' type='checkbox' value='1'   aria-required=\"true\" aria-invalid=\"false\"   \/> <label class=\"gform-field-label gform-field-label--type-inline gfield_consent_label\" for='input_3_14_1' >J'accepte que mes donn\u00e9es personnelles soient trait\u00e9es conform\u00e9ment \u00e0 la <a href=\"https:\/\/moodmedia.com\/fr\/entreprise\/politique-de-confidentialite\/\" target=\"_blank\">politique de confidentialit\u00e9<\/a> (y compris les transferts internationaux) et je consens \u00e0 ce que Mood Media utilise ces informations pour me contacter.<span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/label><input type='hidden' name='input_14.2' value='J&#039;accepte que mes donn\u00e9es personnelles soient trait\u00e9es conform\u00e9ment \u00e0 la &lt;a href=&quot;https:\/\/moodmedia.com\/fr\/entreprise\/politique-de-confidentialite\/&quot; target=&quot;_blank&quot;&gt;politique de confidentialit\u00e9&lt;\/a&gt; (y compris les transferts internationaux) et je consens \u00e0 ce que Mood Media utilise ces informations pour me contacter.' class='gform_hidden' \/><input type='hidden' name='input_14.3' value='3' class='gform_hidden' \/><\/div><\/fieldset><fieldset id=\"field_3_15\" class=\"gfield gfield--type-consent gfield--type-choice gfield--input-type-consent gfield--width-full field_sublabel_below gfield--no-description field_description_below hidden_label field_validation_below gfield_visibility_visible\"  ><legend class='gfield_label gform-field-label gfield_label_before_complex' >Restez en contact<\/legend><div class='ginput_container ginput_container_consent'><input name='input_15.1' id='input_3_15_1' type='checkbox' value='1'    aria-invalid=\"false\"   \/> <label class=\"gform-field-label gform-field-label--type-inline gfield_consent_label\" for='input_3_15_1' >Je souhaite recevoir des nouvelles pertinentes, des informations sur les produits ou des offres sp\u00e9ciales par courrier \u00e9lectronique. Vous pouvez vous d\u00e9sinscrire \u00e0 tout moment en utilisant les liens correspondants dans les informations que nous vous envoyons.<\/label><input type='hidden' name='input_15.2' value='Je souhaite recevoir des nouvelles pertinentes, des informations sur les produits ou des offres sp\u00e9ciales par courrier \u00e9lectronique. 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Les clients sont souvent confront\u00e9s \u00e0 un temps d&rsquo;attente lorsqu&rsquo;ils appellent un centre d&rsquo;appels du service client\u00e8le aujourd&rsquo;hui. M\u00eame les op\u00e9rations de service \u00e0 la client\u00e8le les mieux g\u00e9r\u00e9es connaissent des temps d&rsquo;attente occasionnels pendant les heures de pointe, c&rsquo;est pourquoi une messagerie d&rsquo;attente bien con\u00e7ue est essentielle. Une strat\u00e9gie de messagerie d&rsquo;attente efficace et attrayante permet de retenir les clients en ligne, de les pr\u00e9parer \u00e0 leur prochaine interaction avec le service client\u00e8le et\/ou de les faire participer \u00e0 un contenu divertissant ou \u00e0 une offre sp\u00e9ciale. TIRER PARTI DE VOTRE MESSAGE D&rsquo;ATTENTE Tout [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":97685,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-214255","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.8 (Yoast SEO v27.3) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Tirer le meilleur parti de votre messagerie d&#039;attente | Mood Media France<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Tirer le meilleur parti de votre messagerie d&#039;attente\" \/>\n<meta property=\"og:url\" content=\"https:\/\/moodmedia.com\/fr\/solutions-audio\/messagerie-dattente\/tirer-le-meilleur-parti-de-votre-messagerie-dattente\/\" \/>\n<meta property=\"og:site_name\" content=\"Mood Media France\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/moodmediauk\/\" \/>\n<meta property=\"article:modified_time\" content=\"2022-07-11T17:05:18+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@MoodMedia_UK\" \/>\n<meta name=\"twitter:label1\" content=\"Dur\u00e9e de lecture estim\u00e9e\" \/>\n\t<meta name=\"twitter:data1\" content=\"6 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/moodmedia.com\\\/fr\\\/solutions-audio\\\/messagerie-dattente\\\/tirer-le-meilleur-parti-de-votre-messagerie-dattente\\\/\",\"url\":\"https:\\\/\\\/moodmedia.com\\\/fr\\\/solutions-audio\\\/messagerie-dattente\\\/tirer-le-meilleur-parti-de-votre-messagerie-dattente\\\/\",\"name\":\"Tirer le meilleur parti de votre messagerie d'attente | Mood Media France\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/moodmedia.com\\\/fr\\\/#website\"},\"datePublished\":\"2019-04-17T13:57:50+00:00\",\"dateModified\":\"2022-07-11T17:05:18+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/moodmedia.com\\\/fr\\\/solutions-audio\\\/messagerie-dattente\\\/tirer-le-meilleur-parti-de-votre-messagerie-dattente\\\/#breadcrumb\"},\"inLanguage\":\"fr-FR\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/moodmedia.com\\\/fr\\\/solutions-audio\\\/messagerie-dattente\\\/tirer-le-meilleur-parti-de-votre-messagerie-dattente\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/moodmedia.com\\\/fr\\\/solutions-audio\\\/messagerie-dattente\\\/tirer-le-meilleur-parti-de-votre-messagerie-dattente\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/moodmedia.com\\\/fr\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Solutions audio\",\"item\":\"https:\\\/\\\/moodmedia.com\\\/fr\\\/solutions-audio\\\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Messagerie d&#8217;attente\",\"item\":\"https:\\\/\\\/moodmedia.com\\\/fr\\\/solutions-audio\\\/messagerie-dattente\\\/\"},{\"@type\":\"ListItem\",\"position\":4,\"name\":\"Tirer le meilleur parti de votre messagerie d&#8217;attente\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/moodmedia.com\\\/fr\\\/#website\",\"url\":\"https:\\\/\\\/moodmedia.com\\\/fr\\\/\",\"name\":\"Mood Media International\",\"description\":\"Experience. 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