{"id":221622,"date":"2022-07-14T15:24:41","date_gmt":"2022-07-14T14:24:41","guid":{"rendered":"https:\/\/moodmedia.com\/uncategorized-ie\/improve-staff-training-retention-with-one-simple-solution\/"},"modified":"2024-11-29T15:04:14","modified_gmt":"2024-11-29T15:04:14","slug":"improve-staff-training-retention-with-one-simple-solution","status":"publish","type":"post","link":"https:\/\/moodmedia.com\/ie\/resources-ie\/restaurant-ie\/improve-staff-training-retention-with-one-simple-solution\/","title":{"rendered":"Improve Staff Training & Retention with One Simple Solution"},"content":{"rendered":"

[et_pb_section fb_built=”1″ admin_label=”Hero” _builder_version=”4.17.4″ _module_preset=”default” background_color=”#afafaf” background_image=”https:\/\/moodmedia.com\/wp-content\/uploads\/2022\/07\/qsr-menu-boards.webp” background_position=”top_center” background_blend=”multiply” global_colors_info=”{}”][et_pb_row column_structure=”2_3,1_3″ _builder_version=”4.17.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”2_3″ _builder_version=”4.17.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_text admin_label=”Text” _builder_version=”4.27.0″ _module_preset=”default” background_layout=”dark” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n

Improve Staff Training & Retention With One Simple Solution<\/span><\/h1>\n

How Digital Signage Can Create Informed and Engaged Employees<\/p>\n

[\/et_pb_text][et_pb_button button_url=”https:\/\/us.moodmedia.com\/wp-content\/uploads\/2022\/07\/2022-QSR-Whitepaper.pdf” url_new_window=”on” button_text=”Download Article” module_class=”mbutton” _builder_version=”4.17.4″ _module_preset=”default” background_layout=”dark” global_colors_info=”{}”][\/et_pb_button][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.17.4″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.17.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_row column_structure=”3_5,2_5″ _builder_version=”4.17.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”3_5″ _builder_version=”4.17.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n

Much has changed in the foodservice industry since the start of the pandemic, but one trend has persisted: people keep quitting their jobs. <\/span><\/p>\n

In an interview with the Austin Business Journal, Joe Monastero, COO of the Texas Restaurant Association stated, \u201cRestaurants usually experience up to a 100% turnover rate annually. We\u2019re currently seeing 140% to 167% turnover now.\u201d<\/strong><\/span><\/p>\n

High staff turnover rates are fast becoming the Achilles’ heel of the foodservice industry. Despite this, the industry is one of the world\u2019s largest employers, creating a huge amount of job opportunities globally.\u00a0<\/span><\/p>\n

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For QSR
\n$5,864 – Average Turnover Cost Per Employee
\n$821 – Average Cost to Train a New Employee<\/p>\n

Source: Center For Hospitality Research \u2013 Cornell[\/et_pb_text][\/et_pb_column][et_pb_column type=”2_5″ _builder_version=”4.17.4″ _module_preset=”default” background_color=”#eeeeee” custom_padding=”50px|50px|50px|50px|false|false” global_colors_info=”{}”][et_pb_text _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n

This influx of new hires creates a challenge for quick service restaurants to not only train new employees, but to retain them as well.<\/span><\/p>\n

Many restaurant brands are discovering that Digital Kitchen Communications not only support employee training and retention goals, but can bridge communication barriers, reinforce safety tips, recognise a job well done, or simply provide information and inspiration to your teams.<\/span><\/p>\n

In short, Digital Kitchen Communications means using digital screens in the back-of-house areas of your restaurants that serve as a visual aid for your employees. These screens can display a range of customised static, animated or video content that is easy to manage and easy to update.<\/span><\/p>\n

Below are several ways implementing Digital Kitchen Communications can help onboard and retain new employees while improving your business results.<\/span><\/p>\n

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Reinforce Training<\/b><\/h3>\n

Digital Kitchen Communications can help alleviate the costs of training by providing new hires with an ever-present audio & visual reinforcement of policies and procedures.<\/strong><\/p>\n

With Digital Signage, training can go beyond print and take the form of videos or graphics to more effectively communicate important training information. And with the ability to easily update content, there\u2019s no need to worry about outdated or irrelevant materials.<\/p>\n

Instill Knowledge<\/b><\/h3>\n

The loss of an employee also means the loss of institutional knowledge. It becomes difficult to rely on senior members to train new team members when turnover is high.<\/p>\n

Workplace Digital Signage streamlines the training and onboarding processes<\/strong> of new hires and reinforces the basic practices that come with time and experience.<\/p>\n

With Digital Signage, training can go beyond print and take the form of videos or graphics to more effectively communicate important training information. And with the ability to easily update content, there\u2019s no need to worry about outdated or irrelevant materials.<\/p>\n

Boost Morale<\/b><\/h3>\n

Digital signage allows you to continuously share and refresh words of motivation and encouragement,<\/strong> special thoughts for the day or week, offering thanks and appreciation to the team, or getting teams excited with special incentives for meeting team goals. With the ability to easily update content, the messages you share can also easily be updated to acknowledge and celebrate holidays, special events or seasons.<\/p>\n

Recognise Achievements<\/b><\/h3>\n

Individual employee recognition<\/b> is extremely important. The use of digital signage gives you the ability to easily and quickly give employee shout-outs with a few keystrokes. Highlighting employee achievements and team goals shows your staff that you acknowledge and appreciate their efforts, and it reinforces how vital those efforts are to the overall success of your business.[\/et_pb_text][et_pb_text _builder_version=”4.27.0″ _module_preset=”default” background_color=”#eeeeee” custom_padding=”30px|30px|30px|30px|false|false” global_colors_info=”{}”]<\/p>\n

“Persistent language barriers can affect the meaning of the training content, diminish the user experience and negatively impact company morale,”<\/p>\n

– Annemieke Scott<\/b>, director of marketing for translation and localization services company Acclaro[\/et_pb_text][et_pb_text _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n

Bridge Language Barriers<\/b><\/h3>\n

Digital Signage is a great way to help bridge language barriers.<\/strong> Use signage to display your content in multiple languages. Update as needed to adapt to your team’s specific needs. Showing translations of common words or phrases used around the workplace can also effectively reduce confusion and questions.<\/p>\n

Shift Information<\/b><\/h3>\n

Digital Signage content can display different content\u00a0for different shifts.<\/strong> Rotate content throughout the week\u00a0or across various day parts. What you communicate to your morning shift will differ for your night crew; kitchen communications can help ensure that employees are getting the most relevant information for their team.<\/p>\n

Create A Community<\/b><\/h3>\n

Use Kitchen Communications to create a sense of community.<\/strong> Highlight non-work related information like birthdays, wedding anniversaries, birth announcements, graduations or other milestones. What matters to your employees should matter to you. Building stronger personal relationships between employees can strengthen your team’s communal bonds.<\/p>\n

Boost Your Bottom Line<\/b><\/h3>\n

So how does all this affect your bottom line? Simple. By investing in Digital Signage, you can reduce costs in areas across the board.<\/p>\n