VÝVOJ ZÁKAZNICKÉ ZKUŠENOSTI

Společnost Mood Media nedávno provedla kvantitativní studii s více než 11 000 spotřebiteli v 9 zemích světa, aby lépe porozuměla vývoji zákaznické zkušenosti v obchodech.

Konkrétně jsme chtěli lépe porozumět tomu, proč si spotřebitelé vybírají kamenné prodejny místo online, co se jim nejvíce líbí (a nelíbí) v kamenných prodejnách a co je nejvíce motivuje nebo ovlivňuje v kamenných prodejnách.

Stáhnout teď

Kontaktujte nás

VÝVOJ ZÁKAZNICKÉ ZKUŠENOSTI

Společnost Mood Media nedávno provedla kvantitativní studii s více než 11 000 spotřebiteli v 9 zemích světa, aby lépe porozuměla vývoji zákaznické zkušenosti v obchodech.

Konkrétně jsme chtěli lépe porozumět tomu, proč si spotřebitelé vybírají kamenné prodejny namísto online, co se jim nejvíce líbí (a nelíbí) v kamenných prodejnách a co je nejvíce motivuje nebo ovlivňuje v kamenných prodejnách.

Stáhnout knihu

Kontaktujte nás

Chcete se dozvědět, jak může společnost Mood pomoci zlepšit stav vaší kamenné prodejny? Kontaktujte nás níže a zjistěte, jak na to.

"*" indicates required fields

Název*

Email*

Telefon*

Název společnosti*

Počet poboček*

Jak můžeme pomoci?

CAPTCHA

Name

This field is for validation purposes and should be left unchanged.

Cookie	Délka	Popis
_GRECAPTCHA	6 months	Google Recaptcha service sets this cookie to identify bots to protect the website against malicious spam attacks.
_hp2_id.*	1 year 1 month	Heap Analytics sets this cookie to collect information on how visitors use the site.
cookielawinfo-checkbox-advertisement	1 year	Set by the GDPR Cookie Consent plugin, this cookie records the user consent for the cookies in the "Advertisement" category.
cookielawinfo-checkbox-analytics	1 year	Set by the GDPR Cookie Consent plugin, this cookie records the user consent for the cookies in the "Analytics" category.
cookielawinfo-checkbox-functional	1 year	The GDPR Cookie Consent plugin sets the cookie to record the user consent for the cookies in the category "Functional".
cookielawinfo-checkbox-necessary	1 year	Set by the GDPR Cookie Consent plugin, this cookie records the user consent for the cookies in the "Necessary" category.
cookielawinfo-checkbox-others	1 year	Set by the GDPR Cookie Consent plugin, this cookie stores user consent for cookies in the category "Others".
cookielawinfo-checkbox-performance	1 year	Set by the GDPR Cookie Consent plugin, this cookie stores the user consent for cookies in the category "Performance".
CookieLawInfoConsent	1 year	CookieYes sets this cookie to record the default button state of the corresponding category and the status of CCPA. It works only in coordination with the primary cookie.
JSESSIONID	session	New Relic uses this cookie to store a session identifier so that New Relic can monitor session counts for an application.
rc::a	never	This cookie is set by the Google recaptcha service to identify bots to protect the website against malicious spam attacks.
rc::b	session	This cookie is set by the Google recaptcha service to identify bots to protect the website against malicious spam attacks.
rc::c	session	This cookie is set by the Google recaptcha service to identify bots to protect the website against malicious spam attacks.
rc::f	never	This cookie is set by the Google recaptcha service to identify bots to protect the website against malicious spam attacks.
viewed_cookie_policy	1 year	The GDPR Cookie Consent plugin sets the cookie to store whether or not the user has consented to use cookies. It does not store any personal data.
wpEmojiSettingsSupports	session	WordPress sets this cookie when a user interacts with emojis on a WordPress site. It helps determine if the user's browser can display emojis properly.

Cookie	Délka	Popis
_fbp	3 months	Facebook sets this cookie to display advertisements when either on Facebook or on a digital platform powered by Facebook advertising after visiting the website.
_uetsid	1 day	Bing Ads sets this cookie to engage with a user that has previously visited the website.
_uetvid	1 year 24 days	Bing Ads sets this cookie to engage with a user that has previously visited the website.
bcookie	1 year	LinkedIn sets this cookie from LinkedIn share buttons and ad tags to recognize browser IDs.
bscookie	1 year	LinkedIn sets this cookie to store performed actions on the website.
fr	3 months	Facebook sets this cookie to show relevant advertisements by tracking user behaviour across the web, on sites with Facebook pixel or Facebook social plugin.
li_sugr	3 months	LinkedIn sets this cookie to collect user behaviour data to optimise the website and make advertisements on the website more relevant.
MUID	1 year 24 days	Bing sets this cookie to recognise unique web browsers visiting Microsoft sites. This cookie is used for advertising, site analytics, and other operations.
UserMatchHistory	1 month	LinkedIn sets this cookie for LinkedIn Ads ID syncing.
VISITOR_INFO1_LIVE	6 months	YouTube sets this cookie to measure bandwidth, determining whether the user gets the new or old player interface.
VISITOR_PRIVACY_METADATA	6 months	YouTube sets this cookie to store the user's cookie consent state for the current domain.
YSC	session	Youtube sets this cookie to track the views of embedded videos on Youtube pages.
yt-remote-connected-devices	never	YouTube sets this cookie to store the user's video preferences using embedded YouTube videos.
yt-remote-device-id	never	YouTube sets this cookie to store the user's video preferences using embedded YouTube videos.
yt.innertube::nextId	never	YouTube sets this cookie to register a unique ID to store data on what videos from YouTube the user has seen.
yt.innertube::requests	never	YouTube sets this cookie to register a unique ID to store data on what videos from YouTube the user has seen.

Cookie	Délka	Popis
li_gc	6 months	Linkedin set this cookie for storing visitor's consent regarding using cookies for non-essential purposes.
lidc	1 day	LinkedIn sets the lidc cookie to facilitate data center selection.
yt-player-headers-readable	never	The yt-player-headers-readable cookie is used by YouTube to store user preferences related to video playback and interface, enhancing the user's viewing experience.
yt-remote-cast-available	session	The yt-remote-cast-available cookie is used to store the user's preferences regarding whether casting is available on their YouTube video player.
yt-remote-cast-installed	session	The yt-remote-cast-installed cookie is used to store the user's video player preferences using embedded YouTube video.
yt-remote-fast-check-period	session	The yt-remote-fast-check-period cookie is used by YouTube to store the user's video player preferences for embedded YouTube videos.
yt-remote-session-app	session	The yt-remote-session-app cookie is used by YouTube to store user preferences and information about the interface of the embedded YouTube video player.
yt-remote-session-name	session	The yt-remote-session-name cookie is used by YouTube to store the user's video player preferences using embedded YouTube video.
ytidb::LAST_RESULT_ENTRY_KEY	never	The cookie ytidb::LAST_RESULT_ENTRY_KEY is used by YouTube to store the last search result entry that was clicked by the user. This information is used to improve the user experience by providing more relevant search results in the future.

Cookie	Délka	Popis
_hp2_ses_props.*	1 hour	Heap sets this cookie to store the timestamp and cookie domain or path.
AnalyticsSyncHistory	1 month	Linkedin set this cookie to store information about the time a sync took place with the lms_analytics cookie.
d-a8e6	1 year	Terminus set this cookie to provide the ability to track the same session data across numerous browser tabs and sessions.
MR	7 days	This cookie, set by Bing, is used to collect user information for analytics purposes.
s-9da4	15 minutes	Terminus set this cookie to enable the website to gather statistical information from numerous visits by keeping track of each individual session; using this information, leads can be generated for marketing purposes.