0800 282 717 Support Login


Create a consistent and exceptional guest experience across your entire footprint with franchise solutions from Mood Media. We supply innovative media solutions to the world’s leading hotel franchise brands.

We have the expertise, platforms, and dedicated account management that franchisors and franchisees can depend on. Contact us today for more information.

Trusted by hundreds of franchise businesses around the world to create the perfect customer experience.


Businesses around the world use our solutions to create unforgettable and consistent customer experiences. As the global market leader for Digital Signage, Music for Business, AV Systems, Audio Messaging and Scent Marketing, we are the perfect partner for hospitality franchise brands looking to enhance their customer experience, differentiate themselves from competitors, maintain guest loyalty and repeat business, and find the balance between upholding brand standards and exhibiting their unique identity. Find out more below and get in touch to learn what we can do for your business.

Digital Signage
Inspire your guests with professional Digital Signage designed to bring the wow factor to your location with visual content designed to adapt to changing consumer preferences and current trends or occasions. We design visual experiences that help brands create the next generation of consumer engagement – making every moment more personal and every experience more engaging. LEARN MORE

Music for Business
Music has the power to create emotional connections, engage your audience, and build brand loyalty. Provide multi-zone music content with a custom sound identity that not only reflects the ambience of your brand across your entire footprint, but meets the needs of each specific area of your franchise hotel. Elevate your brand and customer experience with fully-licensed, commercial-free music for business. LEARN MORE

AV Systems
When it comes to audiovisual systems, national and global brands require commercial-grade equipment, experienced project management, expert advice, and competitive bulk pricing to maximise their investment. We deliver comprehensive solutions your business can depend on. From design and installation to local service and support, we’ve got your back every step of the way. LEARN MORE

Audio Messaging
Make the most of every opportunity and transform your brand voice into a powerful component of your customer experience. Deliver local information and 3rd Party advertising by partnering with a dedicated Brand Messaging Specialist to create and implement an effective corporate messaging strategy. LEARN MORE

Scent Marketing
Scent is the strongest sense tied to memory and emotion, and its power simply can’t be ignored. Create exceptional first impressions and lasting memories associated with your brand alone with our bespoke Scent Marketing solutions. LEARN MORE

Get in touch with us today to find out what our solutions can do for your business.


The franchisor and franchisee may share the same corporate name and logo, but they often have differing motivations and expectations when it comes to the customer experience. Below are some of the biggest benefits that franchisors enjoy by partnering with us.

Dedicated Account Management

Receive the dedicated support of a focused team of experts to ensure prompt and consistent service, reporting, and billing. This team is highly experienced in serving the unique needs of franchise-based organisations.

Brand Compliance

The key to a successful franchise is a consistently great customer experience. We can help you achieve a coherent brand representation across all your locations, national or worldwide.

Single Point of Contact

Bundled pricing, centralised billing, project management, and reporting services. The cost-saving convenience of working with a single point of contact for multiple products, services and solutions.

Centralized Content Control

With a single login, you can control and monitor content at any location or groups of locations with our secure and intuitive web-based content management systems.


Here are some of the biggest benefits that franchisees enjoy by partnering with us.

Fast, Responsive Support & Local Installation

Available by phone or email with reliable experts on-site in every U.S. zip code and more than 100 countries.

Complete Peace of Mind

Join our franchise package and get access to preferred pricing, standardised options, corporate approved content, local flexibility, and dedicated account support.

Local Content Control

Control your Music, Messaging and Digital Signage content within the parameters defined by your franchisor. Give your content an authentic, local feel whilst maintaining brand compliance.


Our solutions are intuitive and designed with the end user in mind. We’re always available to provide webinars, online tutorials, and on-site training upon installation.


Here you can find the answers to some frequently asked questions to help you better understand how we can support your business.

How can I enhance the overall guest experience at my hotel?

With interactive screens, gamified content, and AV systems, you can engage and entertain guests during their stay, making their experience more enjoyable. Digital signage and LED screens can also showcase hotel amenities, local attractions, and promotions, helping guests make informed decisions and get the most out of their visit. Custom music and bespoke scent solutions also help to create a unique and inviting atmosphere at your hotel.

How can I create personalised experiences for my guests?

Implementing digital signage and interactive screens gives you the perfect opportunity to display personalised room offers, promotions, and local recommendations based on guest preferences. Custom music and ambient sound can be employed to create a unique and inviting atmosphere in your lobby and common areas.

How can I enhance service efficiency and convenience at my hospitality franchise?

Digital signage and LED screens empower you to display real-time information on check-in and check-out times, available amenities, and hotel events, whilst modern AV systems can facilitate seamless self-check-in and check-out processes, mobile room access, and contactless payment options, all of which contribute to a more efficient and convenient guest experience.

How can I promote transparency and trust at my hotel?

We recommend using digital signage to display clear pricing, room features, and cancellation policies, ensuring guests have all the information they need. Audio and visual messaging can also highlight positive guest experiences and testimonials, building trust and credibility so crucial for your hotel.

How can I integrate digital and mobile technologies within my hotel?

Interactive screens and digital signage can be made compatible with mobile devices, enabling guests to access information, promotions, and hotel services on their smartphones. This integration enhances the guest experience and provides seamless access to your hotel’s offerings.

How can I help improve cleanliness and hygiene at my hotel?

Scent solutions enable you to provide a fresh and clean atmosphere within your hotel, enhancing guest perceptions of hygiene. Additionally, digital signage can display cleaning protocols, sanitisation schedules, and safety measures to reassure guests of your commitment to their well-being.

How can I emphasise authenticity and sustainability at my franchise hotel?

Customised audio and visual messaging allow you to highlight your hotel’s commitment to sustainable practices, such as eco-friendly amenities, recycling programs, and energy-efficient facilities. Displaying this type of content on digital signage and LED screens reinforces your hotel’s authenticity and environmental responsibility.

How can I support my hotel's social responsibility and ethical practices?

Develop and employ audio and visual messaging campaigns that showcase your hotel’s community involvement, charitable initiatives, and responsible business practices. By displaying this content on digital signage and LED screens, you can strengthen your reputation and attract socially conscious travellers.

How can I prioritise speed, convenience, and value for money at my franchise hotel?

By utilising digital signage and LED screens, you can display current promotions, room discounts, and limited-time offers, emphasising the value your hotel provides. Additionally, AV systems can streamline processes like check-in, check-out, and guest services, improving overall efficiency and convenience.

How can I enhance communication, responsiveness, and exceptional service experiences at my hotel?

Audio and visual messaging solutions can provide clear and consistent communication about your hotel’s offerings, service standards, and customer commitments. Interactive screens and digital signage can be used to gather guest feedback and respond to inquiries, fostering an environment of exceptional service and responsiveness.


Contact us today and start driving bigger results at your business.

"*" indicates required fields

This field is for validation purposes and should be left unchanged.