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MOOD:ON-HOLD MESSAGING FOR HOTELS

RETAIN CALLERS
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Keep more callers on the line and elevate the guest experience with Mood On-Hold Messaging for hotels.

Provide directions, reduce hang-ups and engage callers with relevant information that makes the time fly by.

  • Manage call traffic and answer FAQs
  • Increase staff productivity
  • Highlight promotions and supplement marketing efforts
  • Invite guests to like your location on social channels and visit your website

ON-HOLD MESSAGING FOR HOTELS – MADE SIMPLE

Whether youโ€™re looking to promote the latest offerings or create an atmosphere that reinforces your brand image, Mood will design a messaging experience that connects with your guests in extraordinary ways.

#1 Collaboration

Our entire creative team collaborates and works with you on your production through our easy-to-use online portal, Voice Design.

#2 Create

Our Copywriters craft your script, then our professional Voice Talents and Sound Designers record and master the on-hold messages.

#3 Approve

Before final production, weโ€™ll send you an email so that you can log on to Voice Design and listen to them. From there, you can approve the messages for production or request changes.

#4 Produce

Once approved, your on-hold message production is delivered by our Brand Messaging Team. Itโ€™s really that easy.

VOICE DESIGN PORTAL

With our easy-to-use online Voice Design portal, we make on-hold messaging for hotels simple. With a few quick clicks, you can:

  • Create scripts and submit orders
  • View order history
  • Manage voice talent and music style preferences
  • View account settings
  • Approve messages or request changes
On-Hold Messaging for Hotels

ELEVATE THE ON-HOLD EXPERIENCE

Contact us today and bring a better on-hold experience to your property.ย 

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Get in touch with us today to find out what our solutions can do for your business.